• Best guaranteed rate

Privacy and Cookie policy

Last updated: 20.11.2025

Pursuant to Articles 13-14 of EU Regulation 2016/679 (“GDPR”), Garni Ladinia provides the following information on the processing of personal data of users visiting the site www.garniladinia.com or use the services available online.

1. Data controller

Garni Ladinia
VAT NO: 00801500257
Email: ladinia@dolomiti.com
Tel: +39 0437 521249
Headquarters: Località Pescul, 32020 Selva di Cadore (BL), Italy

2. Types of data processed

(a) Navigation data

Computer systems automatically acquire certain technical data (IP addresses, browser type, pages visited, access times) necessary for the operation of the site.
This data is used exclusively for statistical purposes and to ensure the security of the site.

b) Data provided voluntarily by the user

Through the contact form the user can provide:

  • First and last name

  • Email

  • Telephone number

  • Any information included in the message

c) Data collected via external platforms

The site may contain links or widgets to external services, including third-party booking engines.
When the user is redirected to the booking system, the processing of data is governed by the privacy policy of the external provider.

3. Purpose of processing

User data are processed for the following purposes:

  1. Responding to enquiries sent via form.

  2. Technical site management, safety and maintenance.

  3. Anonymous statistics via analytical cookies.

  4. Any legal obligations and handling of disputes.

4. Legal basis of processing

  • Execution of pre-contractual measures requested by the user (Art. 6.1.b GDPR).

  • User consent, in the case of non-technical cookies or voluntary subscription to services (Art. 6.1.a GDPR).

  • Legitimate interest of the holder for security and site maintenance (Art. 6.1.f GDPR).

  • Legal Obligations (Art. 6.1.c GDPR).

5. Modalities of processing

Processing is carried out using electronic and/or paper-based tools, guaranteeing appropriate security measures.

6. Communication of data

The data may be communicated to:

  • hosting providers and website maintainers;

  • suppliers of the booking engine;

  • parties providing technical or administrative services;

  • competent authorities where required by law.

The data will not be disseminated.

7. Transfer to non-EU countries

When external services (e.g. Google, booking engines) process data outside the EU, the transfer takes place according to Articles 44-49 GDPR.

8. Retention Period

  • Contact form data: 12 months for customer service purposes.

  • Technical navigation data: up to 30 days, except for security logs.

  • Cookies: as indicated in the Cookie Policy.

9. User rights

Users may exercise their rights under Articles 15-22 GDPR, including:

  • access to data;

  • rectification;

  • cancellation;

  • limitation;

  • opposition;

  • portability.

Requests should be sent to: ladinia@dolomiti.com

10. Complaint

Users can always lodge a complaint with the Data Protection Authority.

 

 

COOKIE POLICY

1. What are cookies

Cookies are small files that the site installs on the user's device to improve navigation, analyse traffic or provide third-party services.

2. Types of cookies used

a) Technical cookies (necessary)

They enable the correct functioning of the site and the WordPress CMS.
They are installed automatically without the need for consent.

b) Analytical cookies

Used for anonymous traffic statistics (e.g. Google Analytics IP anonymised).
They require consent if not completely anonymised.

c) Third-party cookies

The site may use cookies from external services, including:

  • Booking engine (for managing bookings)

  • Google Maps or other embedded widgets

  • Social plugins (Facebook, Instagram, etc., if any)

Such cookies are only installed with the user's consent via a banner.

3. Consent management

On the first visit the user may:

  • accept all cookies,

  • refuse non-essential cookies,

  • customise preferences.

Choices can be changed at any time via the “Manage Cookies” link in the footer of the site.

4. How to disable cookies from your browser

The user can manage or block cookies directly from the browser settings (Chrome, Safari, Firefox, Edge). However, this may affect the functioning of the site.

5. Duration of cookies

The duration varies according to the type:

  • Session cookies: deleted when closing the browser

  • Persistent cookies: 1 day to 12 months (indicated in banner settings)

6. Third parties involved

When the user accesses the booking engine, data collection is governed by the privacy policy of the external provider.
Please consult the relevant policy on the booking page.

Book on our official website, at the best rate on the web.

Enjoy your vocation in an authentic refuge in the heart of the Dolomites, where wood smells of tradition and the tranquillity of the mountains accompanies every moment of your stay.